Smart Healthcare Service Ecosystem: Empowering Full-Process Hospital Triage

In medical scenarios, the Zhangtong AI Digital Human is deeply adapted to full-process hospital services, providing 24/7 intelligent triage. Through multimodal interaction technology, the AI Digital Human can accurately interpret patient symptoms and match them with appropriate departments, assist in booking specialist appointments, and provide professional services such as indoor navigation, medical insurance policy explanations, and lab report interpretations. Its unique dialect recognition and second-level response capabilities significantly alleviate the pressure on triage staff while substantially shortening patient wait times, driving healthcare services toward genuine quality and efficiency.